Custom Embroidery FAQs
Q: Is there a limit to the number of smocks I can have embroidered?
A: No, there is no limit to the number of custom embroidered smocks you can have per order.
Q: How long does custom embroidering my smocks take?
A: Please allow two weeks to customize your smock order. Exceptionally large orders may take longer.
Q: What thread colors are available?
A: Almost any color you prefer is available, please specify your color preference in the order notes during check out.
Q: How many colors can I use per smock?
A: We prefer one color per smock, although more can be used it will incur additional charges and will have to be custom quoted. Contact us at info@gotopac.biz.
Q: Is there a limit to the number of characters per line of text?
A: There is no set number of characters per line, as font sizes can be adjusted, but at the same time it is not unlimited- the area that is embroidered is roughly a 4"x4" square above the chest pocket.
Q: What if I want my embroidery somewhere besides above the chest pocket?
A: We recommend sticking to above the chest pocket, but other areas can be accommodated. Contact us at info@gotopac.biz for more information.
Q: Can symbols or numbers be added to my smock?
A: Yes, all numbers can be embroidered along with some symbols, for example: & - : . $ For other types of symbols please contact us at info@gotopac.biz.
Q: Can you embroider logos?
A: At this time we can only offer lettering, although logo embroidery is something we will try to offer in the future.
Q: Can I return customized smocks?
A: Unfortunately, due to the nature of the customization we cannot accept returns on embroidered smocks. When ordering, please double check all spelling and options choosen.